Refund policy

Privacy Policy

Privacy Policy – Rich People Only

At Rich People Only, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our store.

Information We Collect

When you visit our store, we may collect certain information such as your name, billing address, shipping address, email address, phone number, payment information, order details, IP address, browser type, and device information.

We collect this information when you place an order, create an account, subscribe to emails, contact customer support, or browse our website.

How We Use Your Information

We use your information to:

Process and fulfill your orders.

Send order confirmations, shipping updates, and customer service messages.

Improve our website, products, and customer experience.

Detect and prevent fraud or unauthorized activity.

Send promotional emails only when you have agreed to receive them.

Sharing Your Information

We may share your information with trusted service providers that help us operate our store, including payment processors, shipping carriers, marketing platforms, analytics providers, and Shopify.

We do not sell your personal information.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze traffic, and support marketing features.

You can disable cookies through your browser settings, but some parts of the website may not work properly.

Payments

All payments are processed securely through third-party payment providers. We do not store your full credit card information on our servers.

Email Marketing

By subscribing to our email list, you agree to receive promotional messages from Rich People Only. You may unsubscribe at any time by clicking the unsubscribe link in our emails.

Data Security

We take reasonable steps to protect your personal information. However, no online transmission or storage system is 100% secure.

Your Rights

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information.

To make a request, contact us at:

Email: [tu email]

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

For questions about this Privacy Policy, contact us at:

Rich People Only
Email: [tu email]
Address: [tu dirección si aplica]

Refund & Return Policy

Refund & Return Policy – Rich People Only

At Rich People Only, every item is created with attention to quality, detail, and luxury streetwear design. Please review our return policy before placing your order.

Returns

We accept returns within 14 days of delivery.

To be eligible for a return, the item must be unused, unworn, unwashed, free of stains, odors, or damage, and returned in its original packaging with tags attached.

Non-Returnable Items

The following items cannot be returned:

Final sale items.

Custom or personalized products.

Items that have been worn, washed, damaged, or altered.

Items without original tags or packaging.

Exchanges

We offer exchanges for size issues when inventory is available. If the requested size is unavailable, we may offer store credit or a refund once the returned item is approved.

Refunds

Once your return is received and inspected, we will notify you if your refund is approved.

Approved refunds will be processed to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

We recommend using a trackable shipping service. Rich People Only is not responsible for lost return packages.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, contact us within 3 days of delivery with your order number and clear photos of the issue.

Email: [tu email]

Shipping Policy

Shipping Policy – Rich People Only

Thank you for shopping with Rich People Only.

Processing Time

Orders are processed within 2–5 business days after payment is confirmed.

Processing time may be longer during product drops, holidays, or high-demand periods.

Shipping Time

Estimated delivery time depends on the destination and shipping carrier.

Domestic orders usually arrive within 3–7 business days after processing.

International delivery times may vary depending on customs and carrier delays.

Shipping Confirmation

Once your order ships, you will receive a confirmation email with tracking information.

Lost or Delayed Packages

Once a package is handed to the shipping carrier, delivery is the responsibility of the carrier. If your package is delayed or lost, contact the carrier first using your tracking number.

We will assist when possible, but we are not responsible for delays caused by the carrier, customs, weather, or incorrect shipping information.

Incorrect Address

Customers are responsible for entering the correct shipping address at checkout.

If an order is returned due to an incorrect address, the customer may be responsible for additional shipping fees.

International Orders

International customers are responsible for any customs fees, import duties, taxes, or additional charges required by their country.

Terms of Service

Terms of Service – Rich People Only

Welcome to Rich People Only. By accessing our website or purchasing from our store, you agree to the following terms.

Products

We make every effort to display product colors, details, and descriptions accurately. However, colors may vary slightly depending on your screen or device.

Orders

By placing an order, you agree that all information provided is accurate and complete.

We reserve the right to cancel or refuse any order for reasons including suspected fraud, incorrect pricing, stock issues, or violation of our policies.

Pricing

Prices are subject to change without notice.

Payments

All payments must be completed at checkout through our approved payment providers.

Intellectual Property

All brand names, logos, graphics, product designs, images, and content on this website belong to Rich People Only and may not be copied, reproduced, or used without written permission.